What our Customers say...


I never thought I would find myself in the position of needing a company y like SERVPRO, but I am so glad that when I did, I called them! They were amazing from the very first moment I met them. 

Fire stinks, but working with SERVPRO after the fire didn't! Thanks so much to everyone for a job well done!

So glad we called the pros at SERVPRO! They were on time, fast and professional. 

So grateful to these folks! Top notch quality. Top notch professionalism. 

"I called your company about water in my basement and Joe Granzotto came out with his crew and took care of my problem . I could not be happier with the great job they did and like they say it looks like it never even happened!! Nice people, Great job !!" 

"Terry, Thank you so much for all your hard work; thank your team of professionals for their excellent job. We appreciate all you did for us and I am very happy. You and your team did a great job and I hope we don't have to see you again anytime soon!"

"You did an excellent job. Thanks to all who participated in cleaning up my mess!"

"Joe was great, he came out removed ice from my roof and he was very professional and helpful. If I need anything else I told my insurance agent, I'm calling Joe with SERVPRO, they are just the greatest!"

Joe Granzotto and his team did outstanding work; and GREAT customer service!

My business was flooded and SERVPRO of North Elkhart was with us through the process. Put us back in business and in a timely manor. Joel and the whole crew were very professional!   

SERVPRO of North Elkhart County recently came into my business and dried us out after a broken pipe flooded 15 of our offices! They also worked through the weekend so we could get back to our job by Monday! I was very please and will use them again if we come into any future problems. 

I had some soot damage from my neighbors fire. SERVPRO of North Elkhart County handled the process very professionally. They cleaned my house from top to bottom and removed all the soot. 

I had a Kitchen fire at my house. SERVPRO of North Elkhart County handled everything. They made the process a lot better than I would have imagined!

The team at SERVPRO of North Elkhart County did a great job at my house. Incredible crew!

I had some mold in my bathroom. SERVPRO of North Elkhart County came in and were very professionl in the mold remediation process.  

SERVPRO of North Elkhart gave me amazing service! I called them on a Saturday when my basement was flooding and they were at my house in 30 minutes!

SERVPRO of North Elkhart did an awesome job at restoring my basement. Seeing the damage was overwhelming but the crew came in and calmed my nerves by being respectful, professional and quick to action!

Terry and his crew were awesome!

Carol did a wonderful job, great employee. Thanks.

Great job!

I have had the pleasure of working with SERVPRO of North Elkhart County for the last 5+ years. Terry, Joe and their team are very professional, prompt and thorough. Their friendly demeanor outshines any of their competitors. I will never use another restoration company. They will always have my business.

I've been doing business with SERVPRO of North Elkhart County since 2012 and couldn't be happier with the service and quality of work they have provided over the years. We have several property management locations in Elkhart County and have multiple carpets cleaned monthly. We call Joe and the work gets done in a timely manner and the results always exceed our expectations. SERVPRO of North Elkhart County defines the three things I look for in a contractor: quality, service & cost! 

Great group. We would use again.

Everyone was awesome!

Joe was very good at helping me understand everything that was going on.

I have used SERVPRO of North Elkhart County extensively at our locations in Elkhart, for everything from small cleaning jobs when I am flipping an apartment to major disasters. They have always provided me with quality technicians who perform their tasks well. Their attention to detail means I never have to call them back to redo a job, saving me time and money.

Thank you for your help with my problem.

They responded quickly, explained things very well, were sympathetic and understanding. Excellent work!

I was impressed with everything. You guys will always have my recommendation. Courteous, kind, knowledgeable, clean, ethical, and a great group of employees. Loved everything. Keep doing what your doing because it works.


They did a great job!

Cannot say enough good about how great Joe and his team have been during this whole process.

Super nice and professional.

They are great! Everyone was very polite and friendly.

The group at SERVPRO of North Elkhart County has been a great group to work with. Whenever I call them, whether it's for a question or concern, I get a response immediately. Their customer service skills along with their technical knowledge always puts my mind at ease.

My experiences with SERVPRO of North Elkhart County have always been good. They are professional, courteous, and efficient.

Their carpet cleaning skills are also excellent.

I want to say Thank You for going above and beyond my expectations in every way. The trim piece on the door that was broken was all I expected to be replaced. You guys replaced the trim all the way around the door and it not only looks stunning, but will really help out this winter keeping the draft out of the house.

Thank you so much for everything you guys have done. You have a very happy customer that will continue to tell everyone I know how great you all are. You guys made me feel like I was your only customer; the best customer service I've ever seen.

Thank you all for your help and support in our time of need! We really appreciate all you have done for us! Especially your quick response!!!

Our house burnt last October, and we were devastated, we didn't know what to do. We were bombarded by companies wanting our business, even the night of the fire, like vultures. We were referred to SERVPRO by a very good friend, so we called them. They came out and assessed the damage and discussed with us that some antiques and family heirlooms could be cleaned and saved. They gave us information on things we hadn't thought of or didn't know. Nobody is ever prepared for a fire, or know what to do first. SERVPRO was very cordial and friendly, they consulted with us before they made any kind of decision. After all was said and done we had several of boxes of items, packed, cleaned and labeled. Now how professional is that? If you find yourself in this situation (God forbid) We highly recommend SERVPRO!    

SERVPRO has been my friend. This has been a year of problems. Joe and Niki have been wonderful. I have called early morning and late evening. They always respond. I am very happy to recommend them. Very Happy!

I had a house fire a year ago. My Insurance company had SERVPRO come and remove all my contents from the house. They did so in a fast and friendly manor. I especially found Niki to be a pleasing and friendly person. She was professional yet a sweet and caring person to know. I have passed the word on about how efficient and professional SERVPRO was in my situation. Thank you SERVPRO for a job well done! 

SERVPRO is very professional, prompt and polite company. I am very impressed with the level of service and reponse time. All the employees that I met were amazing and met all my needs as a customer.