SERVPRO Is Ready To Get To Work When Home Fires Happen

6/13/2022 (Permalink)

Surrounded by your soot-covered and flame-damaged possessions, it’s easy to lose sight of the big picture: Everyone got out safe! 

From the get-go, it’s imperative to stay organized amidst the chaos of your scorched surroundings. A three-ring binder with pockets is your new best friend. Take notes on every conversation and online correspondence with your insurance company and restoration professionals, because in any stressful situation, miscommunication can happen. Save all receipts and original documents; only give photocopies upon request. Binder in hand, your first call should be to your insurance agent. Here are a few tips on what NOT to do before the pros arrive:

• Do not wipe or attempt to wash fire residue from walls, ceilings, or other absorbent surfaces
• Do not use carpeting or upholstered furniture impacted by heavy smoke residues or debris
• Do not use food items or canned goods exposed to heat
• Do not turn on computers, televisions, stereos or electrical appliances until they have been professionally cleaned and checked